Contact Us

The Great Western Insurance Company office is located at 3434 Washington Blvd. in Ogden, UT. Our Customer Care and Agent Services are available to assist you and answer questions through these channels.

Customer portal

Click on the "Final Expense Member Login" link at the top of this page to register your account and access policy information, download forms, check claim status, and enroll in automatic payments through your bank account. Preneed plans are not located within the customer portal at this time.

Email

Preneed:
customerservice@gwic.com
 
Final Expense:
fecustomerservice@gwic.com
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Phone

Home office and Preneed:
(866) 689-1401
Monday-Friday
6 a.m. to 6 p.m. Mountain time
 
Final Expense:
(800) 733-5454
Monday-Friday
7:30 a.m. to 5 p.m. Central time

Fax

Home office and Preneed:
(801) 689-1391
 
Final Expense:
(402) 496-8199

Mail

Preneed:
P.O. Box 3428
Ogden, Utah 84409-9938
 
Final Expense:
P.O. Box 14410
Des Moines, IA 50306-3410

Find a Final Expense Agent

Our Final Expense agents are here to help. Search below to find one near you. If you are looking for assistance with a Preneed plan, please contact the regional manager in your area listed below.

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Find a Preneed Regional Manager

Great Western Insurance Company's preneed regional managers can connect you with a funeral home partner who offers our Preneed Funeral insurance in your state.

Find a Preneed Regional Manager