Our customer care and agent sales support centers are available to assist you and answer questions through these channels.
The customer portal allows you to access policy information, download forms, check claim status, enroll in automatic payments through your bank account, and more.
Preneed: customerservice@gwic.com Final Expense: fecustomerservice@gwic.com Preneed agent sales support: agentsupport@gwic.com Final Expense agent sales support: m1agentsupport@americanenterprise.com
Preneed customer care center: Call 800-995-9010 Final Expense customer care center: Call 800-733-5454 Preneed agent sales support: Call 866-689-1404 Final Expense agent sales support: Call 866-252-5594, option 2 Business hours: Monday-Friday 7:30 a.m. to 5 p.m. Central time
Preneed: Claims: 801-675-4685 Customer service: 515-247-2435 Agent sales support: 801-689-1394 New business: 515-247-2500 Final Expense: 402-496-8199
General mailing address: P.O. Box 14410 Des Moines, IA 50306-3410 Mailing address for overnight deliveries only: Great Western Insurance Company 1851 Miehe Drive Grimes, IA 50111-6627
Our Final Expense agents are here to help. Search below to find one near you. If you are looking for assistance with a Preneed plan, please contact the regional manager in your area listed below.
Great Western Insurance Company's preneed regional managers can connect you with a funeral home partner who offers our Preneed Funeral insurance in your state.